eHealth and quality in health care: implementation time (2024)

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Volume 28 Issue 3 June 2016
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,

Hans C. Ossebaard

1

National Health Care Institute - Health Care Quality Institute

,

Eekholt 4, PO Box 320, 1110 AH, 1112 XH Diemen

,

The Netherlands

2

Department of Psychology, Health & Technology, Centre for eHealth and Wellbeing Research

,

University of Twente

,

Drienerlolaan 5, PO Box 217, 7500AE, 7522 NB Enschede

,

The Netherlands

Address reprint requests to: Hans C. Ossebaard, National Health Care Institute - Health Care Quality Institute, Eekholt 4, PO Box 320, 1110 AH, 1112 XH Diemen, The Netherlands. Tel: +31-20-797-84-10; Fax: +

31-20-797-85-00

; E-mail: hossebaard@zinl.nl

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Lisette Van Gemert-Pijnen

2

Department of Psychology, Health & Technology, Centre for eHealth and Wellbeing Research

,

University of Twente

,

Drienerlolaan 5, PO Box 217, 7500AE, 7522 NB Enschede

,

The Netherlands

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International Journal for Quality in Health Care, Volume 28, Issue 3, June 2016, Pages 415–419, https://doi.org/10.1093/intqhc/mzw032

Published:

02 July 2016

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Accepted:

24 February 2016

Published:

02 July 2016

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    Hans C. Ossebaard, Lisette Van Gemert-Pijnen, eHealth and quality in health care: implementation time, International Journal for Quality in Health Care, Volume 28, Issue 3, June 2016, Pages 415–419, https://doi.org/10.1093/intqhc/mzw032

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Abstract

The use of information and communication technologies in health and health care could improve healthcare quality in many ways. Today's evidence base demonstrates the (cost-)effectiveness of online education, self-management support and tele-monitoring in several domains of health and care. While new results gradually provide more evidence for eHealth's impact on quality issues, now is the time to come to grips with implementation issues. Documented drawbacks such as low acceptance, low adoption or low adherence need our attention today to make the most of eHealth' potential. Improvement science is beginning to deliver the tools to address these persistent behavioural and cultural issues. The ceHRes Roadmap, for instance, is a plural and pragmatic approach that includes users' needs. It is now imperative to improve our implementation strategies in order to scale up eHealth technologies. This will accelerate the much needed transformation of our healthcare systems and sustain access, affordability and quality for all in the near future.

telemedicine, quality of health care, quality improvement, healthcare reform, medical informatics applications

© The Author 2016. Published by Oxford University Press in association with the International Society for Quality in Health Care; all rights reserved

Topic:

  • quality of care
  • technology
  • communication and information technology
  • health care systems
  • telehealth
  • self-management

Issue Section:

Perspectives on Quality

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