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The latest reports from users having issues in Albany come from postal codes 12208, 12209, 12205, 12203, 12202, 12206, 12207 and 12204.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 271,332 ratings
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Problems in the last 24 hours in Albany, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Albany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Albany, New York
The most recent Spectrum outage reports came from the following cities:Nassau, Albany, Troy, Latham, Cohoes, Watervliet, Schenectady, East Greenbush, Rensselaer, Delmar, Glenmont, Waterford, Slingerlands, Selkirk and Averill Park.
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| City | Problem Type | Report Time |
|---|---|---|
 Nassau | TV | |
| Albany | Internet | |
| Albany | Internet | |
| Albany | TV | |
| Troy | Internet | |
| Latham | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Albany, New York
Latest outage, problems and issue reports in Albany and nearby locations:
- Krissy Canova (@krissycanova) reported fromCohoes, New York
@MikeBucc @GetSpectrum @Roku I was SO set on buying Roku TVs only from this point forward but now am wondering if this’ll be an issue for me.
- Natalie Rowan (@natalierowannn) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Our power was restored in Albany, NY yesterday. However, our internet/tv service has been out for over 72 hours. When will it be restored?
- Mike Elmendorf (@MikeElmendorf) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Are you having an outage in the Albany, NY area? Our internet, cable and phone are all down.
- Tyler Ronan (@CoachRonan) reported fromTroy, New York
So far in this first half I’ve had a pixelated picture the entire time, lost sound twice and a completely frozen picture three times. I’m very happy I play @GetSpectrum $140 a month for this. #terrible
- Jonathan Richardson, MSW, MPA (@JonathanJR732) reported fromMcKownville, New York
People in the #CapitalRegionNY wonder why businesses and young people don’t come here and a huge reason they don’t is the poor infrastructure, especially technology. We have underperforming companies like @GetSpectrum disappointing us and preventing us from growing.
- Alex Chaucer (@geoparadigm) reported fromWynantskill, New York
@Ask_Spectrum As of at least 8am this morning, @GetSpectrum Internet has been down in my area. They are not sure when this outage will be fixed. #spectrumoutage #spectrum Wynantskill, NY 12198.
- Art Breault (@artbreault) reported fromNiskayuna, New York
@GetSpectrum Is there an outage in Niskayuna NY? TV, Internet, Phone. Any idea how much longer?
- Mike Magin (@mmagin35) reported fromWaterford, New York
@Ask_Spectrum Albany/Troy, NY outage. R u aware???
- Isabella Orengo (@OrengoIsabella) reported fromColonie, New York
Having an outage at work because of @GetSpectrum @Ask_Spectrum and have so much work to do.
- Krissy Canova (@krissycanova) reported fromCohoes, New York
Waited 15 minutes for a call back from @GetSpectrum for them to call back from the wrong department... and now it’ll be another 30 minutes on hold for that department. SOMEONE PLEASE TELL ME I CAN GET A NEW SERVICE PROVIDER WHEN I MOVE OUT. #LuckyItsMyDayOff #WhyAreYouSoAwful?
- Ariana Desiree (@ohheyyitsalexx) reported fromTroy, New York
@GetSpectrum is literally the worst internet in all of the world. I would switch if I had any other provider in my area. Nothing ever loads, nobody ever helps.. I pay obscene amounts! I had dial up in 2003 faster than this crap
- Kyle Radzyminski (@kyle_radz) reported fromWynantskill, New York
@Ask_Spectrum I just spent the last hour speaking with your representatives. You can’t and don’t want to help me. Scrooge’s. Hope you get coal for Xmas
- Krissy Canova (@krissycanova) reported fromCohoes, New York
@Ask_Spectrum UPDATE: It’s now been an hour and I’m yet to receive any assistance from @AskSpectrum... still a DESPICABLE display of customer serve — JUST ANOTHER REMINDER OF WHY WE NEED COMPETITIVE INTERNET OPTIONS IN UPSTATE NY
- Brad 💙⚾️ (@BradeyLiverio) reported fromDelmar, New York
@Ask_Spectrum Good afternoon I’m wondering if there are network connection issues going on in Zip Code 12054 (Delmar, NY)? Internet is somewhat working but at very slow speeds
- Ryan Maloney (@ryanemaloney) reported fromWestmere, New York
@Ask_Spectrum I’ve called mobile support a few times about a new SIM card that was supposed to have been mailed out last week. I just find it odd that no confirmation email has ever been sent about it actually being mailed. Would you have any info on this?
- Karen Zimmers (@KarenZimmers) reported fromNiskayuna, New York
@GetSpectrum Do not get Spectrum. Service stinks. No contact info avail. All I do is reboot cable equip even tho “new”. Now my home phone out for week. Can’t talk to live person unless buying something. Refurbished equip crap. Bad customer serv. #SpectrumStinks
- Suzanne Poulin (@countryboots126) reported fromCastleton-on-Hudson, New York
@Ask_Spectrum We were told when signing up our rates would NEVER be raised. Three times now. 1st $1 then $2 now $10. And get bs reasons to cover your butts.
- HRH Amanda, duch*ess of Magick (@MandiSchu84) reported fromCohoes, New York
Went to bed with WiFi, woke up it was spotty... now @GetSpectrum has to come fix it and hopefully they’re on time
- Natalie Rowan (@natalierowannn) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Our power was restored yesterday, but our internet/TV service has been out for over 72 hours. When will it be restored?
- Mike Elmendorf (@MikeElmendorf) reported fromColonie, New York
@Ask_Spectrum Intelligent Home home security equipment from your discontinued service.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- ❤️ (@BRISOMESSY) reported
Not the wifi back working u so poor @GetSpectrum
- David (@Cyan_David_) reported
@Ask_Spectrum Hi is there anyway to see if theres an outage without logging in?
- CryingWolf (@MrTheodoreT) reported
@Ask_Spectrum is this an outage or maintenance in Canton Ohio? Need internet for work..
- Jordan Barden (@JBar_13) reported
So @Ask_Spectrum internet isn’t working. You can’t tell if you’re in an outage unless you log into your account; I reset my password twice and it gives me an error message both times. I try not to complain, but this is a bad service that I don’t recommend
- John P (@johnandpaigep) reported
Gee @Ask_Spectrum @GetSpectrum What is this BULLsh*t every night of going offline? Always the "Were sorry there's an outage in your area" crap. Starts about 1-1:30 then goes on and off the rest of the night. Never had this **** with BrightHouse...
- Ashley🍎 No lists (@AshleyApple17) reported
@Ask_Spectrum I’ve already called. Tonight’s excuse was “scheduled maintenance”. Unless you can refund me for the past 5 months of crappy service, you can’t help. Counting the days until this new company gets it’s lines installed here. I tell everyone I talk to that Spectrum is thievery.
- Keegan Smith (@KeeganS72674754) reported
I HATE @GetSpectrum. THEY'RE INTERNET SERVICE SUCKS AND THEY KEEP HAVING OUTAGES EVERY MONTH! @GetSpectrum, GET YOUR **** TOGETHER OR I'M INTERNET SERVICE PROVIDERS IMMEDIATELY! I AM DONE WITH THIS INTERNET OUTAGE BULLsh*t! THREE TIMES IN ONE MONTH!
- Ashley🍎 No lists (@AshleyApple17) reported
@hbuzzell @GetSpectrum We pay $80/mo for terribly slow speed and our service goes out for 3-5 hours every night. This has been going on for 5 months. We are on the phone every other night to them. They won’t refund us unless a tech comes out. We’ve had 6 techs out. Nothing fixed, no refund.
- Sean Lynch (@SeanILynch) reported
@Ask_Spectrum who’s the genius that thought overnight maintenance should start at midnight without a heads up? The video games I play do a better job of letting you know service will be down. And I don’t pay them monthly.
- SkyFinity (@sky_finity) reported
@Ask_Spectrum @odeszlut you have not been responded to my dms at all so much for customer service
