Why your TikTok ads keep getting rejected, and how to fix them? (2024)

Combining all the features and mechanics of other social media apps with a unique way for users to express their creativity TikTok managed to, and still does, win the hearts of millions around the world!

Because of its vibrant, innovative nature, TikTok has brought a complete shift in advertising approach compared to traditional digital marketing. It may not offer a lot of formats, but a huge audience is right there, waiting for brands and businesses to catch their attention. All the marketers have to do is the same users do every day – create attractive, immersive and original content! And while users have almost complete freedom in these fields, for brands, the situation is a bit different when advertising on TikTok. Numerous guidelines must be respected. Otherwise, TikTok ads will be rejected! We created a comprehensive overview of some of the most important guidelines that will help you create cool content for both users and TikTok’s Advertising regulators!

Why your TikTok ads keep getting rejected, and how to fix them? (1)

Ad Consistency

TikTok offers tons of ways to make an outstanding ad for your business. Templates, songs, fonts, filters, you name it! But your ad elements, such as captions, texts, images, videos, call-to-action and other stuff must always be consistent with the product or service you are promoting. For example, you feature one product in your video, but it leads to a completely different product on your landing page and your ads will be rejected. Also the ad caption needs to be consistent with the corresponding ad image or video.

Ad Caption, Text, Image and Video Issues

Always watch your grammar! Ads must not contain any spelling or grammatical mistakes. So, always double-check before the start! Also, no matter how much it may look witty or creative, never use gimmicks with capitalization, spacing or symbols in your captions. Keep the images clean, without any blurs, hidden spots or some kinds of watermarks on them. Videos and audio in the ad must be provided in high resolution, using standard dimensions (9:16,16:9 or 1:1 ratio), otherwise your ad will never go live!

Adult Sexual Content Issue

Anything overly suggestive or provocative, displaying nudity, intimate body parts, some brands and businesses should keep in mind that ad creatives must not display excessive visible skin or the content gets blocked by regulations! Also, don’t forget that minors should not be featured in your ads.

Misleading Claims Issue

Some of those TikTok filters may come in handy to emphasize the superiority of your product or service, but keep them aside from your ads. Why? Ads should not portray exaggerated performances or promises by brands. Be careful in your statements and try not to use absolute claims for your brand without related proof for them. Don’t show yourself by comparing with rival brands in a malicious manner or claim how much cheaper your product is. Remember that creatives and landing pages for some types of businesses that feature performance promise and time limit claims may be subject to restrictions, too.

Sensational and Shocking Content

Advertisers must avoid using any gruesome imagery or graphic images that may shock and scare users in any way or create an uncomfortable experience for them. Accidents, crime and horror scenes, human or animal waste, excessive violence or cruelty and any dangerous behaviors without safety protection are out of bounds. This is very important for brands and businesses in the beauty industry, anything that shows dirt coming out of pores or hair being pulled out is strictly forbidden.

Be careful with content containing alcohol, gambling and lottery, religion and culture, weight management. These topics are strictly forbidden.

Restricted Content

Even some topics that you might not expect could be prohibited on your market. For example ads for products or services that are specifically intended for children including toys, games, apps, clothing, etc. Advertisem*nts marketed specifically toward children, even if the product may be for a general audience, are also prohibited in the United States.

Make sure to check ad regulations for your country.

What’s the solution?

These were some of the top reasons why your ads were or could be rejected by TikTok. It’s just the tip of the iceberg! In order to be always on the safe side, you should check out the rest of the terms and conditions on the TikTok for Business website. They say it should be fun, but when it comes to marketers, the platform can be a little frustrating. For companies that are advertising on their own, this process can be even harder, since they can’t appeal for a review or edit any non-compliance with the policies. In this case you should consider providing services of an advertising agency specialized in TikTok like us, GrowMojo. Our team will always be there to prevent any potential issue in advance using its experience or find quick and creative solutions based on the expertise in this field. Feel free to contact us anytime you have a question, we will be there to guide you through the beautiful, but sometimes challenging world of TikTok!

Why your TikTok ads keep getting rejected, and how to fix them? (2024)

FAQs

Why your TikTok ads keep getting rejected, and how to fix them? ›

Low-quality ads can also have a significant impact on the approval of TikTok ads. TikTok's ad guidelines require that all ads meet certain quality standards, including high-resolution images or videos, clear and readable text, and appropriate audio quality.

Why are my TikTok ads not getting approved? ›

Low-quality ads can also have a significant impact on the approval of TikTok ads. TikTok's ad guidelines require that all ads meet certain quality standards, including high-resolution images or videos, clear and readable text, and appropriate audio quality.

Why does TikTok keep rejecting my business registration? ›

Here are some of the reasons why your account hasn't been approved yet: ​ Website URL is invalid. ​ Additional documents are required. ​ Business information or tax information is invalid.

Why my ads keep getting rejected? ›

There are several common reasons for Facebook ad rejection, including the use of banned words, violation of Facebook's advertising policies, non-compliance with community standards, unacceptable content, deceptive content, dangerous content, and more.

Why are my TikTok ads not working? ›

Why aren't my ads delivering at the scheduled time? If your ads are not delivering at their scheduled start time, please check the following: ​Your account is still under review. ​Your account's balance cannot cover your costs.

Why is my TikTok video being rejected? ›

If your TikTok Review Status appears as "Rejected" after checking, this means your video did not meet TikTok's Ad Policies and community guidelines.

How do you get approved for TikTok shop? ›

Requirements
  1. Your store needs to be located in the United States, and have a verifiable address in your Locations settings.
  2. You need to have an online store, and a TikTok for Business account.
  3. You need to display a return policy page on your online store. ...
  4. Your products need to meet TikTok's product guidelines.

How long do TikTok ads take to get approved? ›

While some TikTok Ads might take longer than usual for the review process to complete, most TikTok Ads are reviewed within 24 hours. You will receive a notification once your TikTok Ads have been approved and published.

What products are prohibited on TikTok ads? ›

Blades, knives, and any of such sharp objects. Explosives, flammables, or combustibles including bombs and bomb-making supplies, flamethrowers, fireworks, or any other such. Guns, gun parts, and ammunition including paintball guns, and BB guns.

How do I fix rejected ads? ›

Troubleshoot a rejected ad
  1. Edit or create a new ad.
  2. Request another review of your ad.
  3. Repeat or severe ad violations.
  4. Learn more.

How do I fix disapproved ads? ›

Fix your ad
  1. In your Google Ads account, click the Campaigns icon .
  2. Click the Campaigns drop down in the section menu.
  3. Click Ads.
  4. Hover over the ad or asset and click Edit.
  5. Edit the ad or asset so that it complies with the policy.
  6. Click Save. Your ad will be automatically reviewed again.

How do I fix no ads available? ›

Check to see if there are any browser settings on your device that restrict you from viewing ads. Check that your Internet provider/region does not restrict ads, or your modem/provider doesn't throttle ads or ad content. Verify that adblockers are not turned on.

How can I improve my TikTok ads? ›

Keep things light hearted and fun. Your content should focus on being fun, engaging, memorable and relatable. If consumers enjoy engaging with your brand, the TikTok algorithm will show your content to them more often – increasing the likelihood that they'll follow your account or take a desired action.

How do I boost my TikTok ads? ›

Set up a Promote video
  1. On your Promotions page, tap the video you'd like to promote. ...
  2. Choose a goal for promoting your video, then tap Next at the bottom.
  3. If you choose More website visits, you'll enter your website URL and choose an action button for your website (example: Learn More, Shop Now, or Sign Up).

How do I activate ads on TikTok? ›

To turn ads on or off:
  1. Go to the Campaign page in TikTok Ads Manager.
  2. Click the Campaign, Ad Group, or Ad tab.
  3. Click the On/Off button next to the campaigns, ad group, or ad you want to turn on or off.

How long does it take for TikTok ads to get approved? ›

While some TikTok Ads might take longer than usual for the review process to complete, most TikTok Ads are reviewed within 24 hours. You will receive a notification once your TikTok Ads have been approved and published.

Why is my TikTok taking so long to be approved? ›

If your phone doesn't have a strong internet connection, you may find that your video processing takes much longer than it does normally. If you're not connected to Wi-Fi but a network is available, try connecting to it. If you get one or two bars of service, that should be sufficient.

How long does it take for TikTok to approve ad account? ›

Getting Your Ads Approved: Exploring the TikTok Ad Review Process. How long does it take for TikTok to review an ad? Generally, most ads are reviewed within 24 hours, swiftly determining whether your content will grace the users' screens.

Why is TikTok taking so long to approve my video? ›

Sometimes, technical glitches or bugs can cause videos to get stuck in review. In such situations, it's advisable to wait and be patient. TikTok's technical team is likely working to resolve these issues, allowing your videos to proceed through the review process.

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